text.skipToContent text.skipToNavigation

Need help?

To reach us:

Just type in the chat bar at the bottom of the page to chat with us.
For replacement parts,
please complete this FORM

To reach the head office, call 1-800-463-6090,
Monday to Friday between 8:00 am and 4:30 pm EST.

Opening hours

EST


Monday
8:30 am to 5 pm
Tuesday
8:30 am to 5 pm
Wednesday
8:30 am to 5 pm
Thursday
8:30 am to 5 pm
Friday
8:30 am to 5 pm
Saturday
9 am to 5 pm

Closed
December 25 and Janurary 1st
We’re there for you, whatever you need!
Help with
assembly
Missing or
damaged pieces
Track an
order
Tips on choosing
a product

Human service!

Our agents are there at any time to answer all your questions
and find solutions. This is why we affectionately call them
our customer support heroes!



Arlene
Danny
Jeremie
Lily
Minda
Nathalie
Olivia
Ray
Rocio

Local solutions

South Shore is a family company based in Quebec.

We create our own products here, and we manufacture them internally or
in collaboration with our certified manufacturing partners.

This means that it’s easy for us to get answers to your questions
when you contact us here, as we are constantly
in touch with our design, production and distribution teams.

Whether it’s a simple follow-up on a delivery,
to help you choose a product or to help you assemble it live
via Skype or Facetime, we’re always there for you.

We devote so much time to designing our products that
it would be silly not to follow through with you
to ensure you adore them and fully enjoy them.

Need assembly help?
Check out our
step-by-step videos

How-to
videos

The South Shore Guarantee

Our furniture is part of the family - and familyis for life. Our commitment to our products – and toyou – does not stop when you click on buy.

We offer a 5-year guarantee on all the products thatwe manufacture (with the exception of South Shore Espace Bureau brand desks that have a 10-year guarantee) and a one-year guarantee for all products and accessories that we design and which are manufactured by our certified partners (certain exceptions apply).



Check out our guarantee