Agent Company Careers Site Map Français
 

Below you will find a list of our customers most frequently asked questions. If you don't find what you are looking for, our customer service representatives are ready to answer your questions seven days a week on 1 800 290-0465 and by email at info@southshorefurniture.com

 
 


Question 1

Where can I buy your furniture?

Answer 1

Please use the Search button "Where to buy" to find the store nearest to you.

 

 
 


Question 2

Can I buy direct from South Shore Industries?

Answer 2

Unfortunately it's not possible to buy direct. Please contact your nearest retailer.

Where to buy

 

 
 


Question 3

What is your furniture made of?

Answer 3

Our products are made of laminated engineered wood, which gives them great strength and durability. We use wood panels entirely made from recovered and recycled material. While we do our share to preserve the environment by conserving our forests, South Shore Industries makes no compromise when it comes to quality and product durability. Our products are designed for easy maintenance and offered at very competitive prices.

 

 
 


Question 4

Can you quote me a price?

Answer 4

Only retailers can quote prices. Please note that prices may differ between stores.

Where to buy

 

 
 


Question 5

What does the South Shore Warranty cover?

Answer 5

For a full description of the terms of our warranty, please see the 'Product' Section on our web site.

 

 
 


Question 6

Where can I get a catalogue of all South Shore's products?

Answer 6

Please go to the 'Product' Section on our web site to see all our available models.

 

 
 


Question 7

Do I have to submit the on-line registration form to be covered by your Warranty?

Answer 7

Yes. Please take a moment to fill out our warranty registration form to help us serve you better.

Product registration

 

 
 


Question 8

What type of cleaning products should I use to clean my furniture?

Answer 8

Use a soft or slightly damp cloth. Never use an ammonia-based cleaner as it will damage the finish.

 

 
 


Question 9

Do you offer a home assembly service for ready-to-assemble furniture?

Answer 9

Our customer service team is ready to talk you through the process by telephone. Some retailers offer an assembly service, so please check with your particular store.

 

 
 

 
 
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